Access Statement

This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.


The Inn is situated in the Upper Eden Valley on Main Street, the old A66, in the village of Brough which, up until the 19th century, was the ancient Market and Assize town for this part of Westmorland, now unfortunately amalgamated into the county of Cumbria.

There is a general store and post office in the village, and we are only 4 miles from the small town of Kirkby Stephen which offers a range of shops and facilities and is (almost) on the Carlisle to Settle historic railway. There are several golf courses and fishing nearby, a plethora of walks are in the close vicinity. The North York Moors, Hadrian’s Wall and the Lake District are within easy daily reach.

We offer 12 rooms and 2 luxury suites in the main building including a large family room and a disabled friendly double room and 2 bedroom suite in a bungalow in the car park.

Provision of access for mobility impaired guests has been difficult as The Inn dates to 1760 and is a grade 2 listed building; however during our total restoration we have been able to provide wheelchair access to our Georgian Restaurant, Castle and Lounge Bars, Reception and Function Rooms. Access to our main restaurant is up 2 steps and on two levels so may not be accessible.

We look forward to welcoming you. If you have any queries or require any assistance please phone +44(0)1768 341252 or email


  • We have only limited wheelchair accessible accommodation so please call us before booking.
  • We have limited dog friendly accommodation.
  • Whilst we benefit from the peace and tranquility of the area there are limited public transport facilities and prospective guests are advised to contact us if they are considering travelling by such.
  • The nearest railway station is 2 miles outside Kirkby Stephen - The Settle and Carlisle Railway - and 6 miles from Brough. There are limited taxi services but we can arrange to pick you up from the station.
  • We look forward to welcoming you. If you have any queries or require any assistance please phone +44(0) 1768 341 252 or email

Car Parking and Arrival

  • We have a large well lit car park and on street parking is available.
  • The car park is compacted road planeings but limited reserved disabled spaces are available outside the disabled accommodation and reception.
  • Access to The Inn is either from Main Street up 3 steps or from our car park up a ramp into Reception.
  • Reserved car parking is available outside the Bungalow which provides our disabled friendly accommodation and also outside reception.
  • Assistance can always be provided with bags etc.

Main Entrance / Reception / Welcome Area

  • The reception area is accessed either from the main door to The Inn which is up 3 steps or directly from the car park up a ramp.
  • There is wheelchair access to all public areas (except the large restaurant) and door widths are appropriate.
  • There is a disabled toilet facility off the Reception area.
  • Seating is provided in the form of leather setees and chairs but upright chairs are available on request.


  • Our guest rooms and suites are on three levels accessed by means of stairs with seventeen 200mm (8ins) steps. There is a hand rail on one side. We have a bungalow annex in the car park which is accessed by a ramp and has solid oak floors to facilitate wheelchair access.
  • The Bungalow annex comprises a double room with luxury wet room and a 2 bedroom suite with a luxury wet room between the bedrooms. Both are finished to the same high standard as the main Inn.
  • Our beds are luxury pocketed spring mattresses and made up with duvets and pillows which are antiallergenic hollow fibre. There is seating in most rooms, bedside tables, bedside lamps, a wardrobe, plus a desk/dressing table provided in each room.
  • Please see our website for pictures of all our guest rooms and bathrooms.
  • Flat screen Freeview digital TV/DVD is available in all guest rooms and free WiFi is available throughout the Inn.

Bathrooms, Shower-rooms and Toilets (Ensuite or Shared)

  • All bathrooms and wet rooms are ensuite.
  • All our bathrooms are fitted out with luxury Villeroy and Bosch sanitary ware, some with shower only and some with shower and bath – please see our website for details.
  • The wet rooms in the bungalow annex are equipped with the same luxury Villeroy and Bosch sanitary ware as the main Inn but to the latest recommended specification for mobility impaired guests and include pull alarms.

Public Areas - Halls, Stairs, Landings, Corridors

  • As a grade 2 listed building we are unable to provide lifts to the upper floors.
  • All public areas, hall, stairs, and landings are well lit using energy efficient LED lighting fixtures with a combination of ceiling and wall-lamps.
  • The ground floor is solid oak with carpeting in the restaurants and on the stairs and 1st and 2nd floor corridors.
  • The Inn is fully centrally heated throughout and temperatures can be adjusted in each room to suit individual requirements.
  • There are automatic audible smoke alarms in all areas and guest bedrooms, and vibrating alarms in the Bungalow Annex.

Public Areas - Lounges, Lobbies

  • The ground floor corridors, reception, Castle Bar and Lounge Bar are solid oak flooring.
  • The stairs and 1st and 2nd floor corridors are carpeted with fitted carpets as are all the rooms except in the bungalow annex where the floors are solid oak.
  • There are public toilets in the Castle bar and the function suite, with a unisex disabled toilet in the Reception area and the function suite.
  • All the toilets are fitted with sanitary ware to the same high specifications as the guest bedrooms.
  • The disabled facilities have emergency alarms and are equipped to the latest recommended standards.
  • With the exception of the large restaurant there is wheelchair access to all public areas and door widths are appropriate.
  • We welcome well behaved dogs in all the hard floored public areas but we do ask they be kept on a lead.
  • With the exception of guide dogs, dogs are not allowed in the restaurants.

Restaurant/Dining Room, Bar & Bar area

  • With the exception of the large restaurant there is wheelchair access to all public areas and door widths are appropriate.
  • The restaurants are oak floored with high quality carpeting.
  • Dogs, with the exception of guide dogs, are not allowed in the restaurants but food is served in the bars where dogs are welcome.
  • The bars are oak floored and accessible from Reception without steps.
  • Well behaved dogs are welcome on a lead in the Lounge and Castle Bars and Reception lounge.

Public Toilets

  • There are public toilets in the Castle bar and the function suite, with unisex disabled toilets in Reception and the function suite.
  • All the toilet facilities are fitted with sanitary ware to the same high specifications as the guest bedrooms.
  • The disabled facilities have emergency alarms.

Conference and Meeting Rooms

  • Our function suites are newly refurbished to the highest standard.
  • We have a meeting room with a capacity of 25 persons seated for training, company meetings etc.
  • This can also be set out for private dining.
  • Refreshment packages are available which include free use of this facility.
  • The large function suite can accommodate unto 120 people and is fully licensed.
  • There is a fully equipped bar.
  • The suite is available free of charge when refreshments are booked.

Additional Information

  • There are ‘In Case of Fire’ instructions posted on the back of
  • The guest room doors and in the public areas. Fully compliant and inspected fire extinguishers are strategically located throughout the building.
  • There is an information folder for each of the bedrooms.
  • We have an extensive list of local leisure facilities and attractions on our website.
  • We have storage and drying facilities for shoots, golfers, cyclists, and walkers.
  • A battery charging facility for hybrid and electric cars is available in the car park.
  • Free Broadband and Wi-Fi facilities are always available.
  • We have an AA rosette restaurant and our chefs are always happy to cater for special diets or particular likes or dislikes. Please advise us on your arrival.
  • There are fridges and coffee/tea making facilities in all our guest rooms and we can provide freezer facilities for prescription medication if required.
  • Mobile phone reception at The Inn and throughout the local area is generally poor to non-existent but most providers allow piggy-backing onto WiFi these days.
  • Packed breakfasts or lunches can be provided on request.

Contact Information

Address (Inc postcode): The Inn at Brough Main Street Brough CA17 4AX
Telephone: +44(0)1768 341252
Hours Of Operation: 0700-2400 - out of hours access by request
Local Carers: None
Local Accessible Taxi: None
Local Public Transport: Limited

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